General Clerk / Administrator
About the Role
Are you the type of person who loves keeping things organized and ensuring everything runs like clockwork? MySoftware Solutions is looking for a dedicated and proactive Administrative Assistant to join our core operations team.
In this role, you will be the backbone of our office, ensuring that our team has what they need to succeed and that our clients receive a warm, professional welcome. Whether you are a fresh graduate looking to build a career in operations or an intern ready to learn the ropes of corporate administration, we provide a structured environment where your organizational skills can shine.
What Will You Be Doing?
As the heart of our office operations, your daily responsibilities will include:
Operational Support: Managing daily office tasks, including filing, data entry, and maintaining our digital database to ensure information is always up-to-date.
Front-of-House Excellence: Greeting visitors and clients with a professional demeanor, serving as the first point of contact for our brand.
Communication Hub: Managing incoming calls, responding to general email inquiries, and facilitating smooth communication between different departments.
Meeting Coordination: Assisting in scheduling appointments, organizing internal meetings, and preparing necessary documentation or presentation materials.
Customer Relations: Providing top-tier support to our clients, ensuring their inquiries are directed to the right team members promptly and efficiently.
What Do We Look For?
For Administrators, we are looking for a “people person” who thrives in a collaborative environment. Our ideal candidate possesses:
Fresh Perspective: Interns and Fresh Graduates are highly welcome! We value a coachable attitude and a willingness to learn our unique workflows.
Linguistic Versatility: Fluency in English, Chinese, and Bahasa Malaysia. This is crucial as you will be communicating with a diverse range of clients and partners.
Communication Mastery: Outstanding verbal and written communication skills with the ability to convey information clearly and professionally.
Service Mindset: Excellent interpersonal skills and a natural talent for customer service. You should be someone who genuinely enjoys helping others.
Character & Temperament: We value a “Good Attitude” above all—patience, resilience, and a positive outlook even during busy office hours.
Age Requirement: Open to candidates up to 35 years old.
Why Choose MySoftware Solutions?
Team Environment: We pride ourselves on a collaborative mindset. You aren’t just an employee; you are a vital part of a supportive team “family.”
Skill Development: Beyond basic admin work, you will gain exposure to the inner workings of a software solutions company, learning about project management and business operations.
Career Growth Path: We look at our interns as our future leaders. High-performing individuals are frequently offered full-time positions upon completion of their program.
Professional Mentorship: Receive guidance from our senior management team to help you refine your professional etiquette and operational expertise.
Recruitment Process
01 | Application Screening
Our team carefully reviews every resume and portfolio we receive. We review your background and language proficiencies to ensure you meet the multi-lingual requirements of our diverse client base.
02 | Interview Scheduling
If your profile stands out, our HR team will reach out via email to invite you for an initial conversation. We’ll discuss your career goals and how you handle real-world office scenarios.
03 | Onsite Interview
It’s time to meet the team! We’ll invite you to our office for a face-to-face conversation. We want to see your interpersonal skills in action and give you a tour of the environment you’ll be helping to manage.
04 | Final Results
After the interview, our team huddles up to make a final decision. We respect your time, so we aim to provide feedback quickly. If it’s a match, we’ll extend an offer to welcome you to the MySoftware Solutions team!